Call us today 1300 885 624

Tenants

We have included below some forms that are often used throughout the tenancy.  If you do have any further questions please see Fact Sheets for Tenants or FAQ’s below or contact our office on 1300 885 624.

Cleaning Checklist – Click Here

www.rta.qld.gov.au – Residential Tenancy Authority (RTA)


FAQ’s and additional info for Tenants

Office Contact Details

Accombris Head Office

9 Hercules Street, Hamilton QLD 4007

Email: Admin.Living@vystal.com.au

Phone: 1300 885 624 – Opt 1
Fax: 07 3358 6503

Accombris Darra Office – Open via appointment only

8/38 Limestone Street, Darra QLD 4076
Email: DarraAdmin.Living@vystal.com.au

Phone: 1300 885 624 – Opt 2

Postal Address: PO Box 171, Hamilton Central QLD 4007

Open: 8:30am - 5:00pm Monday - Friday

Appointments are required should you need to see your Property Manager for any reason.

Please email your Property Manager with any requests.


What is classed as an emergency repair?

- a burst water service or a serious water service leak
- a blocked or broken lavatory service
- a serious roof leak
- a gas leak
- a dangerous electrical fault
- flooding or serious flood damage
- serious storm, fire or impact damage
- a failure or breakdown of the gas, electricity or water supply to the premises
- a failure or breakdown of an essential service or hot water, cooking or heating appliance
- a fault or damage that makes the premises unsafe or insecure
- a fault or damage likely to injure a person, damage property or unduly inconvenience a resident of the premises
- a serious fault in a staircase, lift or other common area or premises that unduly inconveniences a resident in gaining access to, or using, the premises

 

What will happen if I break my lease agreement?

A notice of intention to leave and break lease agreement needs to be returned to the office.
The following fees are applicable; 1 week rent + gst, advertising fee+ rent up until the day before a new tenancy begins.

How often does Accombris carry out routine inspections?

Routine inspections are carried out every 3-6 months. You will be given at least 7 days notice and we will use the office set of keys for access.

How can I pay rent?

Rent can be paid via Ezirent BPAY system, money order or bank cheque.